How do I add a merchant account?

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Do you have the right user role?

Please check whether you have the following user role:

  • Merchant Additional Merchant Accounts

Request a new merchant account

  1. Log in to your Customer Area.
  2. Go to Settings > Merchant accounts, and select Request new merchant account.
  3. In the Desired account code box, enter the name for this merchant account, for example: TeaShop_NL.
    Note: Changing the name of the merchant account is only possible if you haven't processed any transactions through this merchant account).
  4. In the Channel drop-down, select whether you're using this merchant account for processing ecommerce or in person transactions.
  5. In Payment methods, select the payment methods for the new merchant account.
    You can add more payment methods at any time.
  6. Select Submit.

If you would like to start processing payments using Adyen, please contact our sales team.

Update your setup

Ready to update your setup? We'll direct you to the right place.

Go to Customer Area
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Do you need additional help?

Contact our support team

Send us the details of your issue by adding images or screenshots.

Submit a request