How do I manage my invoice settings?
Do you have the right user role?
Please check whether you have one of the following user roles:
Manage Finance Reports
Manage Received Invoices (Debtor)
The invoice settings page is a new page where you can configure all invoicing settings on your company or merchant account. You can reach this page in the Customer Area by going to Finance > Invoices > Invoice Settings.
On the Invoice Settings page you can configure general settings (applicable to all invoice types) and invoice-specific settings (applicable to either one of the invoice types).
General settings are applicable to all invoice types on the company or merchant account. A part of the general settings are internal settings, which means that the merchant cannot change it in the Customer Area. The other (non-internal) settings can all be changed by the merchants in the Customer Area.
Select the invoice currency you want to receive your invoices in. We only offer 1 currency for all invoice types (processing invoice, terminal services invoices and terminal sale invoice)
Select Decimal (1,000.19) or Comma (1.000,19), this will be reflected on your invoice.
Receive invoices via email
Select ‘Enabled’ if you want to receive your invoices via email at the end of the month. You can configure the email addresses separately for every invoice type.
Charged Merchant account
It’s the merchant account that will be charged to pay for company invoices.
This is the address stored in our legal database, if you want it changed please reach out to our support team.
Invoice Specific Settings
These settings are only applicable to either Processing Invoices, Terminal Services Invoices or Terminal Sales Invoices.
Type of invoice payment
You can view how you are paying your invoice.
Email address for invoices
If “Receive invoices via email” is enabled, we will use this email to send invoices to
You can add your own combination of letters and numbers to invoices. Leave the field blank if you don’t need one. Note: you can only fill this in for Processing invoices and Terminal Service invoices. For Terminal Sale invoices you can add it when you order terminals.
Update your setup
Ready to update your setup? We'll direct you to the right place.Go to your Customer Area