How do I receive my invoices by email?
Do you have the right user role?
Please check whether you have the following user role:
Merchant Admin
Invoices by email
By default, we send you invoices via email.
Check invoice email settings
- Log in to your Live Customer Area.
- Go to Finance > Invoices > Invoice settings.
- Check if you see the setting Receive invoices via email for every invoice type.
Currently, we support only one email address per invoice type (Processing invoices, Terminal Service invoice, Terminal Sale invoice). It’s not possible to send the same invoice to several email addresses.
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