What does the reason code of this chargeback mean?
Dispute reason codes
Customers have the right to dispute a transaction for multiple reasons. Every dispute has a reason code that’s used by the issuer (customer’s bank). You can find the reason codes in Essentials.
Based on the reason for the dispute you can decide to accept or defend a chargeback.
Tip: Find here all reason codes.
Tip: Learn how to defend a chargeback.
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