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Do you have the right user role?

Please check whether you have the following user role:

  • Merchant Standard

Explore Essentials

Essentials is the customer area for franchisees that allows them to manage their Adyen account and perform day-to-day activities.

With Essentials you can:

  • View your transactions and refund your transactions.
  • Quick overview of your transactions and sales.
  • Defend your disputes.
  • Download your financial reports.
  • Give permission to other team members to Essentials.
  • Subscribe to important system messages.
  • Adjust your account settings such as changing bank accounts.

Tip: Essentials is supported in English, French, German, Portuguese (Brazil), Spanish, and Japanese.

Let's practice

Learn more on this topic and practice what you’ve learned.

Go to Essentials
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