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Knowledge
Risk

Case management

Explore how to manually review transactions as an extra safety net.

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Protect

How do I send a transaction to Case Management?
When should I use Case Management?

Revenue Protect (Legacy risk engine)

How do I handle Case Management?
What are the different ways to use Case Management?
In what situation should I use Case Management?

Related content

  • Stylized illustration of a mobile device with a check mark on the screen, indicating a successful transaction.
    Docs English
    Case management

    Manually review a transaction before it is captured, as a second layer of enforcement on top of risk rules.

  • Green shield with a yellow padlock, symbolizing security.
    Risk
    How does Protect work?

    Protect uses machine learning to detect and prevent fraud, optimizing conversions and minimizing costs. Features include bot attack and fraud risk models, and dynamic risk rules to allow, block, or review transactions.

  • Green shield with a yellow padlock, symbolizing security.
    Risk
    How can I transition to Adyen’s new risk engine?

    Upgrade to our new risk engine, designed to enhance risk management with machine learning, simplified rule setting, and improved user interface. Transition smoothly with our support resources.

Learn more

Discover Adyen Uplift and its Protect module.

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