Learn more on this topic and practice what you’ve learned.
There are set time frames in place for you to respond to disputes. The issuing banks are limited in the same way with time frames to exercise a chargeback.
Learn how disputes work and how to defend against them.
Learn about key players and big changes in this brief history, covering 40 years of the payments industry.
This video explains how to defend a chargeback. If you disagree with a cardholder’s claim and have supporting documentation, you can contest it. Alternatively, you can choose to accept the chargeback.
Learn how to defend chargebacks and handle disputes.
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