How do I create and use risk profiles?
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Please check whether you have one of the following user roles:
Merchant Change Risk Settings
Risk Admin
Risk profiles
A risk profile is a collection of risk rules that you set up and configure on your company account.
You set up a risk profile to manage which risk rules you want to apply to payments made on your merchant account. You can set up one risk profile for all merchant accounts, or you can create multiple profiles and assign them to different merchant accounts. You can update the default risk profile, or create new risk profiles as you see fit.
A default risk profile is set up for you, with pre-configured settings that are based on your company's industry. By default, all new merchant accounts created in your company account use this parent risk profile.
You are responsible for setting up and maintaining the risk profiles, assigning profiles to merchant accounts, and managing the risk rules within them.
Risk rules and risk profiles
Which type of risk rules you can configure within your risk profile depends on whether you use our basic RevenueProtect solution, or if you have enabled RevenueProtect Premium on your risk profile. With RevenueProtect Premium, you can use more advanced risk rules to help identify and block fraud.
These are the main risk rule categories:
- Custom rules (requires RevenueProtect Premium)
- Block and trust lists
- Standard rules: Consistency, Velocity, External, and ShopperDNA (requires RevenueProtect Premium) rules.
How to create a risk profile
You can create, manage, and assign risk profiles to a merchant account in your Customer Area. To do so, follow the steps in the above video. Please note that you can assign only one risk profile to a merchant account.
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