What is the status of the payment in Essentials?

A green triangle with an exclamation point in it.

Do you have the right user role?

Please check whether you have one the following user roles:

Merchant Manage Payments
View Payments

Check your payment status

Log in to Essentials.
Go to Payments.
Optional: filter by PSP reference, merchant reference, or other filters.
Check the payment status in the Status column.

Understand payment statuses and their extensive descriptions.

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