What is a PSP reference number?
The PSP Reference number
Adyen gives every payment or modification request (such as refund) a PSP reference. This unique 16-character identifier can contain numbers and letters (alphanumeric).
It's a good idea to include your PSP reference when in contact with us. This way, we can help you more efficiently.
Find the PSP reference
You can find a PSP reference in your Customer Area, payment notifications, the API response, or reporting resources.
- Log in to your Customer Area.
- Select Transactions > Payments.
- Find the PSP Reference in the first column.
Learn more on this topic and practice what you’ve learned.Go to your Customer Area