How do I extend the deadline for the verification requirement?
Do you have the right user role?
Please check whether you have the following user role:
Merchant Extended MarketPlace
If you don't have the required user role, please reach out to your admin.
Extend the deadline for the verification requirements
You can extend the verification requirements deadline in your Customer Area. To do so, your user must have the Merchant Extended Marketplace user role.
- Log in to your Customer Area.
- Go to Platform > Sub-merchants. Find the account holder and select Extendone week in the account holder overview.
You cannot extend the verification requirements more than once. The Extend one week button appears inactive and isn't available if you have previously extended the deadline.
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