This section is for classic Adyen for Platforms integration. Are you using our new integrations? If so, refer to this page instead.

Classic Platforms Integration

Boost your platform with onboarding, payment processing, and payouts.

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Your platform account

How do I set up webhooks for my platform? (Classic Integration)

Onboard account holders

How do I create and onboard account holders? (Classic Integration)
How do I customize my platform hosted onboarding page? (Classic Integration)
How do I provide tax forms to my US account holders? (Classic)

Verification requirements

What are the verification requirements? (Classic)
Why was an account holder suspended?
How do I extend the deadline for the verification requirement?
How do I access the KYC snapshot report?

Manage payments

How can I split payments between different accounts?
How can I use in-person payments for my platform? (Classic Integration)
How are refunds and chargebacks managed in Adyen for Platforms? (Classic Integration)

Funds transfers

How do I transfer funds between my accounts? (Classic Integration)
How do I send funds to my liable account? (Classic Integration)
How do I reconcile the balances between my accounts? (Classic Integration)
Why do I have a negative balance on my platform? (Classic Integration)

Platform reports

How do I generate reports for my platform? (Classic Integration)
How can I use Adyen reports for my platform reconciliation? (Classic Integration)
How do I read my platform statement?
What is TransferBalance and how do I reconcile it?

Platform payouts

How can my account holder be paid? (Classic Integration)
How do I get a payout confirmation letter? (Classic Integration)
Why didn’t my account holder receive a payout? (Classic Integration)
Why wasn’t my scheduled payout handled? (Classic Integration)
How can I change my transfer statement descriptor?
How can I change my platform payout schedule? (Classic Integration)

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