How do I set up webhooks for my platform?

Notifications for platforms via webhooks 

Adyen sends webhooks to inform your system about events that occur in your balance platform. These events include when there are incoming funds or a payout was initiated.

Adyen for Platforms webhooks  can be set up from the customer area. Configuring webhooks is an important part of your platform’s integration. 

Tip: Learn how to configure webhooks for platforms.

Troubleshoot webhooks

In most cases, the Adyen platform has sent the webhooks events correctly, however you might not see them for one of the following reasons: 

• Not acknowledging webhooks within 10 seconds, which will cause webhook events to be queued. 
• Not accepting webhooks with the expected response.
• Not having configured the expected webhook type.

You can always use our self-assisted troubleshoot button for troubleshooting these webhook issues.

You can find it via Customer Area > Developers > Webhook > troubleshoot button(Only appears for the failing webhook)

Tip: If you’re still facing issues with webhooks please submit a ticket to our support team.