Why did we receive two Settlement Details reports?

Settlement Details reports are received for each pay out day. For example, you’ll receive two Settlement Details reports if your payout schedule is set for two times per week.

If your Payout Model is set up with multiple Settlement Flows, multiple batches may close on a day. In that case, you will also receive a report file for each individually closed batch.

Note: the Settlement Details report is generated 2 hours after the payable closing time. An overview of all payable closing time settings per merchant account is available in your Customer Area on the company account under Finance > Payout model.