Can Adyen send automated e-mails including payment links?

It is possible to send automated emails to your shoppers with a payment link. 

You can do this in the Customer Area > Pay by Link > Creation > Email service. Please remember to save your settings.

Now, when you create a new link, you will see the option to 

  • ‘Send the payment request directly to the shopper's email address.’ 
  • ‘Send a payment confirmation success email to the shopper upon successful and completed payments’. 

Please note that the content of the email sent to your customer is not modifiable, is supported in English only, and will come from Adyen domain - not from your business’ email.