What is my capture expired?

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Do you have the right user role?

Please check whether you have the following user role:

  • View payments

If you don't have the required user role, please reach out to your admin.

Expired captures

An authorization request expires automatically:

  • After 28 days from day the payment was authorized, for all major global card networks, except Cartes Bancaires.
  • 12 days from the day the payment was authorized for Cartes Bancaires.

An Expired capture:

  • Is final, you can’t recapture it.
  • Shows a specific error code: “Capture rejected by card scheme: raw error message from the scheme (capture expired).”

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