How do I add a payment method?
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Please check whether you have one of the following user roles:
Change Payment Methods
Merchant Admin
If you don't have the required user role, please reach out to your admin.
Request a new payment method
- Log in to your Customer Area (Test or Live).
- Select the desired merchant account.
- Go to Settings > Payment methods > Request payment methods.
- Use the search function to find the payment method you need and select it.
Tip: It’s possible to add multiple payment methods at once.
Tip: Get a complete overview of payment methods.
Additional details to fill in
In some instances, you may need to provide additional details during the setup process. Following, you’ll find a comprehensive list of payment methods that you can activate yourself for the LIVE environment, along with any additional details. You can find the equivalent list for the TEST environment on this Help page.
Note: There are payment methods that can be directly set-up and payment methods that can be requested through Customer Area. In the latter case, Adyen Support will receive a support case to complete your request.
Available payment methods on Customer Area LIVE
Payment Method
Local entity required
Direct setup available
Additional details
CARDS
Amex
No
Yes
You will be prompted to select the currency and the type of acquiring service you wish to connect with:
Gateway Contract: Adyen takes care of the authorization of payments and capture of funds only. Contract, pricing, settlement reporting, and funds settlement is all done by you and Amex. Amex will provide you with the MID. Adyen is not involved in this process.
Payment Designation Contract: Amex pays the funds directly to Adyen. Adyen takes care of the authorization of payments, capture of funds, settlement reporting, and funds settlement. Contract and pricing is all done by you and Amex, meaning that Amex provides you with the MID. Adyen is not involved in this process. MID’s from this contract will be automatically penny tested prior to activation.
No contract: Adyen takes care of everything for you, meaning you would have a direct contract (with pricing) with Adyen. The technical connection, funds settlement, settlement reporting as well as the capture and authorization of payments is done by Adyen.
Bancontact
No
Yes
None
Payconiq by Bancontact
No
Yes
None
Carnet
Yes - MX entity required
No
None
Carte Bancaire
POS: stores must be located in France
ECOM: No EU or FR entity required
If you are a French merchant, you will be prompted to fill in a SIRET. A SIRET number is a unique identification number assigned to each establishment of a company or organization. It’s a 14-digit number that helps to identify and track businesses operating in France. You can find the SIRET on the Insee website.
If a merchant/store is located in France, SIRET number is required to complete the onboarding
If you are a non-French merchant, you will be prompted to fill in a SIRET (optional).
If a merchant doesn’t have a legal entity in France, we will generate a dummy SIRET number for you. After two to five business days the payment method will automatically be activated.
Diners & Discover
No
None
Eftpos
Adding Eftpos via the CA is only possible for POS merchants. ECOM merchants will have to reach out to support.
Elo
No
Credit & debit
GiroCard
POS: Yes - DE required
ECOM: No
Yes
GiroCard for ECOM merchants is only available via ApplePay Girocard.
Interac Debit
Yes - CA entity required
Yes
None
JCB
No
Yes
None
KCP Credit Card
No
No
Mastercard
No
Yes
None
Maestro
No
Yes
None
UnionPay
No
Yes
None
Visa
No
Yes
None
Vpay
No
Yes
None
US DEBIT CARDS
Accel
Nyce
Pulse
Star
Yes - US
Yes
You will be prompted to select the processing type:
- Billpay
- For subscription payments, both the initial payment and the later recurring payments. These transactions have recurringProcessingModel Subscription.
- Ecom
- For all other card not present transactions. This includes non-recurring transactions and transactions with recurringProcessingModel CardOnFile or UnscheduledCardOnFile.
- POS
- For in-person payments
Maestro USA
Yes - US
Yes
None
DIGITAL WALLETS
AliPay
No
Yes
None
AliPay HK
Yes - HK entity required
Yes
None
ApplePay
** Payment method not needed for IPP
No
Yes
You will be prompted to select how you are integrating ApplePay.
Integration type:
Adyen’s certificate
- Enter Merchant Name
- Enter shop websites (https://www.mystore.com)
Merchant’s own certificate
- Enter merchant name
- Enter merchant identifier (merchant.com.adyen.merchantAccount)
Common issue: “I received an error when trying to add ApplePay and was told to contact support”. Please see our article on troubleshooting ApplePay errors.
Note: By setting up Apple Pay, we will automatically set up all scheme specific variants if the schemes have been configured on your merchant account/store.
Cashapp pay
Yes - US entity required
Yes
Merchants are required to upload their logo as a base64 encoded string that will be shown to shoppers in the Cashapp application.
For the logo to have an optimal display, please use an image with the following specifications:
- Format: PNG, JPG, or JPEG
- Dimensions: square with a minimum of 256x256
- Max image size: 2 MB
Dana
No
No
You will be prompted to fill in:
-
Merchant ID: A 10 digit merchant identification number, that is your direct connection to Dana Payment Method Indonesia.
Doku
No
No
None
Gcash
No
No
None
Kakaopay
No
No
None
Molpay
No
No
None
Momo
No
No
None
Naverpay
No
No
None
Payco
No
No
None
Grabpay
For SGD & MYR settlement - Merchant needs local entity
For USD settlement - No local entity needed
No
None
Mobilepay
Yes - EU/EEA or GB required
No
None
GooglePay
** Payment method not needed for IPP
No
Yes
You will be prompted to fill in your Google Pay Merchant ID.
You can find your GooglePay Merchant ID in this link and the Merchant ID will be in the top right corner.
MBway
No
Yes
None
PayPal
No
Yes
You will be prompted to provide the following:
- Email
- You can use any email address to activate PayPal. It doesn’t have to be your PayPal business email.
- A PayPal activation link will be sent to the email you provide. This link is required to inform PayPal that you are authorizing Adyen to process transactions on your PayPal account.
- Please note, the activation link will expire in 7 days. Ensure you complete the process within this time frame.
- Enable separate Authorisation and Capture (opt in)
- Make sure to select the same capture flow that is configured on PayPal's side:
- Direct Capture (SALE) is the default configuration. The payment is authorized and captured immediately – i.e. if the shopper's funds to cover the payment are retrieved during the same transaction session. This is recommended, as this flow reduces the risk of captures failing (per PayPal’s authorization and honor period).
- Authorize & capture (AUTH), the payment is first authorized; capture can occur immediately or separately, at a later time.
- Make sure to select the same capture flow that is configured on PayPal's side:
- Enable PayPal recurring (opt in)
- Please contact PayPal support prior to enabling this.
Vipps
No
Yes
You will be prompted to provide a logo which will be displayed in the Vipps app.
Requirements: 1:1 proportion, size between 100 x 100 px and 200 x 200 px.
If you need to update the logo at a later stage, you can do this yourself by sending an email to partnerbestilling@vipps.no. Make sure to include Vipps ID/Organization number.
WeChatPay
Merchant local entity for local currency only
Yes
None
WeChatPay POS
Merchant local entity for local currency only
Yes
None
ONLINE BANKING
Bizum
Yes*
Yes
You will be prompted to fill in:
- Merchant ID:Provided by the acquiring bank (also known as "FUC" or Nº Comercio).
- Terminal ID: Provided by the acquiring bank (also known as "Nº Terminal").
You will need to have a commercial agreement/contract with your local bank to receive Bizum payments. More information can be found in our docs.
*You need a Spanish legal entity. It can happen that local banks are okay for merchants without a legal Spanish entity (EU is fine). It is recommended for merchants to check their bank conditions.
Blik
No
Yes
None
Dragonpay ebanking
No
No
None
eBanking Finland
No
Yes
None
Econtext online
No
No
None
EPS
No
Yes
None
Gopay
No
No
None
Ideal
No
Yes
None
Molpay
No
No
None
Online Banking Poland
No
Yes
None
Open Banking / Pay By Bank
No
Yes
None
PIX
Yes - BR entity required
No
None
Swish
Yes - SE entity required
Yes
You will be prompted to provide your Swish number which you will receive from the external agreement with one of the banks integrated with Swish. These banks are Swedbank, Handelsbanken, Nordea, SEB Bank, and Danske bank.
Make sure that your Swish bank has connected your Swish number with Adyen's technical supplier certificate - 9875158603.
Trustly
No
Yes
None
BUY NOW PAY LATER
Affirm / Affirm POS
Most cases a US entity is required
No
None
Alma
Yes - EU entity required
No
None
AfterpayTouch (US/CA/NZ/AUD)
No
No
You will be prompted to fill in the following:
Merchant Support URL: Afterpay/Clearpay uses the information on the shopper statement with a message such as "if you don't recognise this purchase, please reach out to xxx"
Currency: [AUD/CAD/NZD/USD]
Note: Afterpay/Clearpay prefer a specific support URL e.g. a contact form or equivalent. If you don’t have one, a generic URL is okay, as long as the shopper can find the merchant’s contact details on the website.
ClearPay (UK)
No
Yes
You will be prompted to fill in the following:
Merchant Support URL: Afterpay/Clearpay uses the information on the shopper statement with a message such as. They add something along the lines " if you don't recognise this purchase, please reach out to xxx"
Currency: [GBP]
Note: Afterpay/Clearpay prefer a specific support URL e.g. a contact form or equivalent. If you don’t have one, a generic URL is okay, as long as the shopper can find the merchant’s contact details on the website.
Klarna Pay Later
Klarna Pay Over Time
Klarna Pay Now
No
Yes
You will be prompted to fill in the following:
Support email addres: Will be visible on the invoices and serve as a public point of contact between shoppers and merchants
Dispute email address: Private point of contact between Klarna and merchants for dispute related communication. This is the email merchants use to access the Klarna Merchant Portal
Region: EU, US, and/or AU. One MID per region is needed (Europe: ‘K12345’ / North America: ‘N12345’ / Oceania: ‘A12345’)
Auto capture (opt in):
- If you opt for auto-capture and your account has the capture delay set to immediate under Merchant Settings, auto-capture will work.
- If you opt for auto-capture and your account has the capture delay set to manual under Merchant Settings, auto-capture won’t work unless you can send “captureDelayHours”: 0, as shown in the manual capture docs.
Note: If you want to “re-use an existing MID”, please keep in mind that a MID per Company is needed. If a Merchant Account or Store has a different legal entity / support email address / merchant branding (logo, name shown to shoppers) a separate MID per Merchant Account or Store is needed.
Bank Transfer (KCP)
No
No
None
Walley
No
No
None
Walley B2B
No
No
None
Zip
No
No
None
Zip POS
No
No
None
MOBILE
Twint
Twint POS
Merchant with the entity in one of the following countries/regions: CH, EEA, SG, UK
Yes
You will be prompted to provide a logo which will be shopper-facing:
For the logo to have an optimal display, use an image with the following specifications:
- Format: PNG or JPEG
- Ideal dimensions: width: 800 × height: 400 px
Otherwise, please ensure that the width falls between 800 and 9600 px, and the height is within the range of 400 to 2640 px
- Ratio width/height: 0.66666667,1 or 1.97,4
- Max image size: 150 KB
DIRECT DEBIT
BACS Direct Debit (GB)
No
Yes
None
CASH
Boleto bancario
No
None
Doku
(Alfamaret, indomaret)
No
No
None
Dragonpay
No
No
None
Econtext
(Atm, Seven Eleven, Stores)
No
No
None
Molpay cash
No
No
None
Multibanco
No
Yes
None
Oxxo
Yes - MX entity required
No
None
Payshop
No
Yes
None
VOUCHER, PREPAID, AND GIFTCARDS
Alelo
Yes - BR entity required
No
You will be prompted to fill in:
Merchant ID: A10 digit merchant identification number, that is your direct connection to Alelo.
Boleto
Yes - BR entity required
No
None
Givex
No
Yes
You will be prompted to fill in:
- Username
- Password
- Currency
Note: Givex will provide you with a separate Username and Password for each currency and store/merchant account
Mealvoucher France
Natixis, Edenred, GroupeUp & Sodexo
Yes - FR entity required
No
You will be prompted to fill in:
SIRET: a unique identification number assigned to each establishment of a company or organization. It is a 14-digit number that helps to identify and track businesses operating in France. You can find the SIRET on the Insee website.
Conecs ID: The MID you will receive form Conecs.
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