Find more details on this topic.
The dispute cycle can vary between schemes and payment methods, but the parties and the general dispute flow remains valid for most.
A reference for dispute reason codes, divided by dispute event category.
This video explains how the dispute flow works. A dispute occurs when a cardholder disagrees with a merchant transaction. Find out what happens after.
Learn about key players and big changes in this brief history, covering 40 years of the payments industry.
Learn about our data-driven approach to detect and block fraud.
Send us the details of your issue by adding images or screenshots.