Understand disputes and learn how to defend chargebacks.
Klarna disputes can be defended via the Customer Area or the Dispute API.
Review the general flow and learn how the dispute process works.
This video explains how the dispute flow works. A dispute occurs when a cardholder disagrees with a merchant transaction. Find out what happens after.
Learn what chargebacks are, how the process works, and ways you can avoid them.
Learn about our data-driven approach to detect and block fraud.