Customer Area

This video explains how to use the customer area. It is your payments control center and it allows you to optimize your payment processes and get the most out of the platform. Learn more about the customer area. 

This video explains how to set up email messages from Adyen. Manage your subscriptions and toggle what messages you want to receive.

This video explains what the different payment statuses in the payment lifecycle mean.

This video explains how to create new users. Easily add a new user in the Customer Area by entering a username and email and setting up different roles and access.

This video explains how to request a new merchant account. Learn how to configure your account and send out your application for a new merchant account.

This video explains how to add a new payment method on your test account. Be sure to be in the correct payment account in the customer area and add one or more payment methods. Follow the steps and submit your request. 

This video explains how to structure your Adyen account. Define and edit your account structure as you prefer. 

This video explains the periodic review of your account with Adyen to comply with financial regulations and mitigate risk.