Live

Managing payments disputes

How to master payment dispute handling

Stylized illustration of a web browser with a green security shield icon.

What you'll learn

  • Introduction to disputes

  • Dispute flow & types

  • Responding to disputes

  • How to defend a chargeback in the Customer Area

  • Reason codes & Defense requirements

Who is this for

Anyone who wants to understand the dispute flow

By the end

You should be able to understand different types of disputes and how to defend a chargeback

Join a live session

I confirm that I have read Adyen’s Privacy Policy and I agree to the use of my data in line therewith.