Platform payouts

Learn how your account holders get paid and solve and payout issue.

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Getting paid

How can my account holder be paid?

How do I get a payout confirmation letter?

Issue with your payout

Why didn’t my account holder receive a payout?

Why wasn’t my scheduled payout handled?

Payout settings

How can I change my platform payout schedule?

Related content

Finance

How do I add, edit or remove my bank account?

Learn how to add or change a payout account in the Customer Area.
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Learn how to make scheduled or manual payouts to account holders.
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What they are, Interchange fees, how are they calculated, and how you can save money. Find out more about how card processing got cheaper in Australia.
Reporting

Get to know all phases of payment flows and our realtime reporting tools.

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