Why does the pre-filled form not submit when I have saved all the changes?
If a pre-filled form doesn’t submit when you have saved all of the changes, try one of the following common fixes:
- Make sure you have filled in all fields. If the field is not relevant to you, eg. province/state, please fill in ‘NA’ or ‘XX’
- Please add a new Shareholder, Director, or Signatory first before deleting the old information.
- Make sure you do not have other Customer Area tabs open, as this may cause issues when completing the review.