What are the payment statuses?

We call the various stages a payment goes through, the payment lifecycle. These stages show the state of the payment for every transaction. You can find payment statuses in your Customer Area.

Each payment goes through the same sequence shown below:

Successful payment:

Diagram_-_Payments_Lifecycle_draft__3_.png

Unsuccessful payment:

Diagram_-_Payments_Lifecycle_draft__2_.png

Refund:

Diagram_-_Payments_Lifecycle_draft.png

See the detailed list of all payment statuses.

Let's practice

Learn more on this topic and practice what you’ve learned.

Go to your Customer Area
The illustration of support agent wearing a headset.

Do you need additional help?

Contact our support team

Send us the details of your issue by adding images or screenshots.

Submit a request