What is the status of my payment?
Do you have the right user role?
Please check whether you have the following user role:
Check your payment status
- Log in to your Customer Area.
- Go to Transactions > Payments.
- Optional: filter by PSP reference, merchant reference, or other filters.
- Check the payment status in the Status column.
Understand the payment statuses and their extensive descriptions.
Learn more on this topic and practice what you’ve learned.Go to your Customer Area