Adyen on bank statement?

What is the status of my payment?

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Do you have the right user role?

Please check whether you have the following user role:

  • View payments

If you don't have the required user role, please reach out to your admin.

Check your payment status

  1. Log in to your Customer Area.
  2. Go to Transactions > Payments.
  3. Optional: filter by PSP reference, merchant reference, or other filters.
  4. Check the payment status in the Status column.

Understand the payment statuses and their extensive descriptions.

Let's practice

Learn more on this topic and practice what you’ve learned.

Go to your Customer Area

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