How can I grant access to my users (as an admin)?

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Do you have the right user role?

Please check whether you have the following user role:

  • Merchant Admin

If you don't have the required user role, please reach out to your admin.

As an admin user, you can grant roles to your users.

To assign a role to a user:

  1. Make sure that you have either the Merchant admin or the Merchant user management role.
  2. Log in to your Customer Area.
  3. Go to Settings > Users
  4. Select the user from the User List. This opens the Edit User page.
  5. Look for the right role and toggle the switch.
  6. Select Save.

You can only assign roles that your own user already has. If you need to assign a role that neither you nor your admin have, submit a request.

For more information about which roles you can assign, refer to our user roles list.

Update your setup

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Go to your Customer Area
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