Account

Set up your account, change settings, and modify user roles.

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Most asked

How do I reset my password?
How can I get an Adyen account?
What is the transaction description?
How do I set up system messages?
How do I add a merchant account?

Select a topic

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Account settings

Set up company and merchant accounts in line with your needs.

How can I get an Adyen account?
How do I manage my account structure?
Can I change the name of my company/merchant account?
User illustrations and an addition symbol.
User settings

Give your team members access and the right permissions.

How do I manage users?
How can I create a new user?
The admin has left the company, how can we transfer the admin rights to another user?
The illustration of the Adyen Customer Area.
Access your Customer Area

Troubles with your Customer Area logins? Let us help you.

What can I do if I can't access the Customer Area?
How do I reset my password?
What if my code for two factor authentication does not work?
A letter in an envelope.
Transaction descriptions and notifications

Learn what's a transaction description and how to receive system messages.

What is the transaction description?
How do I set up system messages?

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