How do I deactivate or delete a payment method?

A green triangle with an exclamation point in it.

Do you have the right user role?

Please check whether you have one of the following user roles:

  • Change Payment Methods

  • Merchant Admin

Deactivate a payment method

  1. Log in to your Customer Area (test or live).
  2. Select the desired merchant account.
  3. Go to Settings > Payment methods > and select the payment methods you want to deactivate.
  4. Select Deactivate. You can deactivate multiple methods at once.

Update your setup

Ready to update your setup? We'll direct you to the right place.

Go to your Customer Area
The illustration of support agent wearing a headset.

Do you need additional help?

Contact our support team

Send us the details of your issue by adding images or screenshots.

Submit a request