Managing Disputes - Cantonese Language Replay
How to master payment dispute handling
We will explore
Introduction to disputes (dispute flows, types and reasons)
Managing chargebacks (reason codes & defense requirements)
How to defend a chargeback in the Customer Area
Who is this for
Anyone who wants to understand the dispute flow
By the end of the session
You should be able to understand different types of disputes and how to defend a chargeback
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