How can I increase the available balance for refunds?
Do you have the right user role?
Please check whether you have the following user role:
4 ways to increase your refund balance
- Set up a refund Reserve.
- Top up your Reserve balance.
Transfer balance from another business account.
- Log in to your Customer Area.
- Go to Finance > Balances > Control your balances.
- In Reserve balance, select Transfer balance.
- Set up auto-finding to increase the Reserve automatically (if you already use refund Reserve).
Update your setup
Ready to update your setup? We'll direct you to the right place.Go to your Customer Area