In-person payments

This video explains how to assign a terminal. Follow the instructions in the customer area and assign your terminal. 

This video explains how to board a terminal. Learn how to board your terminal before taking payments.

This video explains how to order new terminals. Order a live or a test terminal by following the steps in the video closely. Make sure to enable the correct user role.

This video explains how to get started with the NYC1 card reader. Find out what operating system your phone should run and how to set up your device with the NYC1 card reader.

This video explains how to unbox the V400m terminal. Follow the steps to have a secure unboxing and use of the terminal and start to process payments.

This video explains how to unbox your S1F2 terminal. Follow the steps to secure the safety of using the terminal. Find out what to check before using the terminal. 

This video explains how to return a terminal. Choose between live or test terminals. Returning a payment terminal is easy if you follow the steps closely. 

This video explains how to schedule software updates to your terminal fleet. Learn what to check before reaching out to customer support.

This video explains how to troubleshoot when going through updates to your terminal fleet. Learn what to check before reaching out to customer support.

This video explains how to troubleshoot terminal connectivity issues on an Android terminal.

This video explains how to troubleshoot terminal connectivity issues on a non-Android terminal.